Got Feedback?
Posted by Terry LeClairJan 22
I’m often asked by new recruits, “What’s the one thing takes up the most time for a Realtor?” Or, I hear Realtors complain about the dreaded time-waster: showing feedback.
Back in the day, it was just plain courteous to give an agent good quality feedback on a property they had listed and I had shown. But, as the saying goes, that was then – this is now.
Now, the sellers’ agent seems to think that providing feedback is passé; or worse, too demanding of their time. And, sometimes trying to track down and get feedback from the showing agent by phone is a greulling experience. This is a dilemma that has numerous drawbacks and implications. First, feedback sheds some light on possible objections buyers are experiencing while seeing the property. This information could help us eliminate that objection(s) and create a more saleable listing, and assist in a short days on market sale. Providing feedback to the seller also increases our value proposition and helps justify our commissions. The bottom line is, just do it!
Having a quality feedback system is crucial in developing a good value proposition and creating great time-management. RealtySites PLUS™ has taken the pain away for you, with a state-of-the-art automated feedback system. When you have a showing, you click 4 buttons; listing, feedback form, office and agent then submit. The showing agent then receives an auto-generated feedback form with multiple questions, and room for comments. When submitted, the form goes out every day for the next 3 days. Once the agent responds, you’re notified by email, and all you have to do is approve the feedback. It’s then automatically added to a secure area that the seller accesses online from any computer, called “Client Corner”. The seller reads the feedback, and voila! You’ve done your job efficiently and effectively. The great thing about RealtySites PLUS™’ Feedback Manager is that you can also customize and edit the feedback form or create your own in seconds.
To find out more about this and many other great time-saving features, go to www.RealtySitesPLUS.com and sign up for one of our free webinars. It will be the best 1 hour you’ve spent online in a long time.

TLC, President & CEO

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